Want to change account

Participant

Want to change account

I have deleted contacts, I now have only 375 and would like to downgrade to a lesser price , I don’t see a way to change from 501-2500 , please advise

1 REPLY 1
Moderator

Hi @GlendaT 

 

We would be happy to help point you in the right direction for this! The good news is our billing system does automatically update itself based on the level of contacts in your account. In the case that you do not see this change made, our Billing Support can assist further. These agents are available by phone and can manually reduce your pricing tier.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.