We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

We've temporarily deactivated your Constant Contact account. Please contact Customer Support

user275909
Participant

We've temporarily deactivated your Constant Contact account. Please contact Customer Support

My username is .

 

When I try to log in that is the message I am getting.   This is my first  time signing up.

:We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time.

 

1 REPLY 1
William_D
Moderator

Hello @user275909 ,

 

It appears your account is currently under review. You'll need to speak with our Review team over the phone to securely discuss your account status. Reviews are an important part of our business, as it helps mitigate spam and scam accounts, ensure compliant emailing, and to safeguard sending reputations for you, our other customers, and for our company as a whole.

If for whatever reason you're unable to call in or stay on the line, we can get a ticket submitted for a callback. Please be aware this ticket has a 24-business hour turnaround, depending on the size of their queue. If you need us to do this, just let us know.

 

Additionally, any payments pending for your account will be reversed, and any that were just processed will be refunded.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.