Website switch / edit doesn't work


Hello community,


we have discovered a problem with the website switch function. Up until yesterday everything worked fine. Now we can still swap between the three sites we have published but if we try to edit one of them we are automatically being brought back to the first one.


This one we can edit perfectly though. 


Any ideas as to why that might be?


Thank you in advance for the help!


Hello @HeatherR555 ,


Please reach out to the Website Builder support team for direct assistance on troubleshooting this. Thank you!

William A
Community & Social Media Support
Occasional Participant

I'm experiencing the exact same problem they telling me to call the website builder team but they are not capable to fix the problem, it is a nightmare, I have 3 websites and can only edit one website only, it is so disappointing

Hello @ZakM02,


I have mentioned this on other posts, but if you're needing assistance with the Website Builder, please reach out to their support team for assistance and troubleshooting. Thank you!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article