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Website switch / edit doesn't work

HeatherR555
Participant
‎02-23-2022 08:39 AM
‎02-23-2022 08:39 AM

Hello community,

 

we have discovered a problem with the website switch function. Up until yesterday everything worked fine. Now we can still swap between the three sites we have published but if we try to edit one of them we are automatically being brought back to the first one.

 

This one we can edit perfectly though. 

 

Any ideas as to why that might be?

 

Thank you in advance for the help!

0 Votes
3 REPLIES 3
William_A
Moderator
Moderator
‎02-23-2022 11:32 AM
‎02-23-2022 11:32 AM

Hello @HeatherR555 ,

 

Please reach out to the Website Builder support team for direct assistance on troubleshooting this. Thank you!


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
0 Votes
ZakM02
Occasional Participant
‎02-26-2022 12:37 PM
‎02-26-2022 12:37 PM

I'm experiencing the exact same problem they telling me to call the website builder team but they are not capable to fix the problem, it is a nightmare, I have 3 websites and can only edit one website only, it is so disappointing

0 Votes
Zoe_H
Employee
Employee
In response to ZakM02
‎02-26-2022 04:11 PM
‎02-26-2022 04:11 PM

Hello @ZakM02,

 

I have mentioned this on other posts, but if you're needing assistance with the Website Builder, please reach out to their support team for assistance and troubleshooting. Thank you!


Zoe H.
Community & Social Media Support

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