Hello. I have a form on my website (wix) to collect emails. However when someone signs up they are not receiving the welcome email. I am getting an email that the contact was added to my list and I can see the contact in my list but still no email sent out. Can someone assist me please.
Thank you for reaching out to the Community! You may need to start with calling Wix to make sure the connection is set up properly. If it is, you may need to install one of our sign up forms instead in order for your Welcome Email to schedule. Thanks!
Thank you for that information! Please contact Wix Support to see if everything has been set up correctly. You may also want to create an Automated Series that triggers when contacts join a list instead of a Welcome Email. That should fix this as long as everything is set up correctly on your website. Thanks!