Welcome email thumbnail

Occasional Contributor

Welcome email thumbnail

why is the welcome email thumbnail (what people see when I post the url link) so unappealing?? Is there any what to edit that or customize it??

CTCT Employee

Re: Welcome email thumbnail

Hi @ErnaJ88 


Thank you for reaching out in the Community! The thumbnail that populates from the URL is based on the email content. At this time it cannot be edited.


Please let us know if you have any other questions or concerns on this. We're happy to help! 



Alex S.
Community & Social Media Support

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