Hello @NelyaN4. I apologize for any trouble that you are experiencing while using the new user experience. I see that you did call into our Support team shortly after posting and they were able to collect feedback from you about the selection of templates and the thumbnails of your emails. I wanted to assure you that we are listening to your feedback and we have submitted it directly to our developers. We are continuing to make changes and improvements to the product so you can have the best experience possible.