What does awaiting confirmation mean?

SOLVED
Go to solution
Participant

What does awaiting confirmation mean?

What does awaiting confirmation mean?
1 ACCEPTED SOLUTION
Moderator

Updated: October 2017

 

Great question!

When you enable confirmed opt-in for your account we use this status to let you know who hasn't responded yet. Confirmed Opt-in (a.k.a. double opt-in) is the strictest way to obtain permission to send email campaigns. It requires a contact to respond to an email confirmation in order to be added to your list. If the contact doesn't respond, he or she won't receive any further campaigns from you and will be listed as awaiting confirmation.

Unfortunately, you can't email these people, move them, or export them from the account unless they confirm their interest.  Check out this FAQ for more information.  

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!

View solution in original post

26 REPLIES 26