Jan 30, 2019 6:13:35 AM
Thank you for your feedback on this. The reason that the background is set to tile is because every one of your subscribers will view your email on a different sized monitor or device. If the image didn't tile, it would instead stretch to fit their screen, and wouldn't give you the desired effect. Our developers are looking into a solution for this and I'm more than happy to let them know that you would also like this feature. In the meantime, we have resources for backgrounds that will tile seamlessly or you can use one of the ones already built into our tool, to ensure that your email looks just the way you want it to.
Thank you for coming into the Community with your concerns. We don't currently have an ETA on when this might be added, but I can absolutely make sure that your account is tracked as someone that is requesting this, so you can be contacted once the change is implemented.
is there any update for this problem....still having the same issue 1 year later
Thank you for checking in! We are still tracking feedback on this problem and verifying the issue as well as creating a resolution. I have added your feedback and requested you be notified when there is any change in status. Please feel free to reach out should you need anything else.
Thank you for choosing Constant Contact. Have a good weekend.
I also like to submit this to the development team. I am experiencing the same issue.
Thank you for your feedback! We also suggest you submit your feedback to our Help Center so our engineering team can review that as well!
Thank you and have a great day!
Thank you for reaching out to the Community about this! Background images are currently set tile as to not distort it. If your newsletter is large in length, a single background image could stretch or become very distorted. I apologize we don’t have a time estimate of when a feature to better control your background image will be available. It is however something we’re tracking feedback on and submitting to our engineers.
Thanks for reaching out to us in the Community for an update! We know that being able to have one background image as opposed to a tiled background is an important feature for customers such as yourself to have. While we don't have an update on this for you at this time, I have tracked your desire for this feature in your account and forwarded to the appropriate teams for review.
Please feel free to reach back out if you have any other questions or concerns. Have a great day!
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