This has not been happening before. What can I do? Every time I create a text box and change the font, it changes the color on all the layers surrounding everything. Help!!!!!?
Hello @MazellaB ,
Is the issue still occurring for you? When I made a copy of your email and tested in the campaign, I wasn't able to recreate any of the color changing issues described. If the issue is still occurring, does performing any basic connectivity troubleshooting alleviate it at all? Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis.
If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live, including screensharing to see the issue as it occurs.
I am happy to hear that it is working fine now, please see the troubleshooting steps in the article linked above if this does start happening again. Thanks!
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - WillSee Article
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - CaitlinSee Article
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - NickSee Article