The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

When I resend an email, I can't archive it?

Highlighted
Solution Provider

When I resend an email, I can't archive it?

If I schedule an email to re-send, then I can't archive it. The link shows up in the archive widget with the original subject line, but when I click on it, I get the Constant Contact 404 message. Is that supposed to happen or can this be fixed? 

Tags (3)
2 REPLIES 2
Highlighted
Solution Provider

Re: When I resend an email, I can't archive it?

I find it ironic that CC has good archive widgets for its own pages, but not for users. 

Highlighted
Employee

Re: When I resend an email, I can't archive it?

Hey @Robinmsf,

 

Thank you for reaching out to us! I apologize that our system is erroring out when you attempt to archive the email. This is something that we will need to dig deeper into on the back end to find out the issue. Would you mind emailing us your username and the name of the campaign that is erroring out? Social_Support(at)Constantcontact(dot)com Thank you so much for your time!  

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured