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When uploading contacts the file does not match several of my custom fields

TuckR
Occasional Participant

When uploading contacts the file does not match several of my custom fields

I created custom fields to exactly match the file layout I am receiving, when I go to upload a new file into the contacts I have to match 5 of the fields every time manually. One field is matched incorrectly to Job Title when the field name is job_count and I have to manually fix that one. Other fields that don't match correctly are last_login, job_accepted_count, accepted_job_count, accepted_job_completed_count. 

1 REPLY 1
William_D
Moderator

Hello @TuckR ,

 

Just to make sure, the issue seems to be occurring specifically with your custom fields, correct? And our system seems to only be able to automatically "detect" one column with the word "job," but assigns it to the default Job Title, rather than the appropriate custom field?

 

This may be something our engineers will need to look into developing further for the Upload from File system. If you can confirm what I described above, I'll see if we can get a feature request written up for it.


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William D
Community & Social Media Support
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