Where are my custom email campaigns???

C_M_Tuccitto
Participant

Where are my custom email campaigns???

This is now the second time I paid $79 for a custom email campaign for you to create, and I received nothing! Give me my customize email or refund me my money. If you do not do either of these, I will be calling my credit card to dispute the charges and will also report you to the Better Business Bureau. This is a complete and total scam apparently!
1 REPLY 1
William_D
Moderator

Hello @C_M_Tuccitto ,

 

I can see that the custom campaign you ordered last year is available in your account. The backups for that custom template are in your Deleted folder as well, for easy retrieval if you need to copy the original design.

 

Regarding your most recent campaign, it hasn't been the full 5 business days since you ordered it (the holiday weekend will have slowed some opps' deliveries), so the Design team is likely still working on it. If you don't see your latest requested campaign in your account (will include "created by Constant Contact" in the title) by end-of-business day Friday, December 31, please let us know so we can investigate.


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William D
Community & Social Media Support
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