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Where are the mobile analytics report?

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Occasional Contributor

Where are the mobile analytics report?

I'm looking at a recent custom coded campaign report, but I do not see any mobile analytics data anywhere? Does this only appear when users actually open my campaign on their mobile devices

 

I referenced this page: https://www.constantcontact.com/features/email-tracking-software

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Re: Where are the mobile analytics report?

Hi @XengV 

 

Reporting for custom code emails are displayed differently than that of regular email campaigns. But the good news is we do have the ability to view the mobile analytics data for a custom code campaign. You can find this information in your account under the email details page for a sent campaign. You can find this email details page by clicking on the name of your sent email under the Campaigns tab of your account. On this page the mobile analytics will be display directly under your open percentage.

 

2019-09-10_15-57-13.png

I hope this helps!


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Highlighted
Moderator

Re: Where are the mobile analytics report?

Hi @XengV 

 

Reporting for custom code emails are displayed differently than that of regular email campaigns. But the good news is we do have the ability to view the mobile analytics data for a custom code campaign. You can find this information in your account under the email details page for a sent campaign. You can find this email details page by clicking on the name of your sent email under the Campaigns tab of your account. On this page the mobile analytics will be display directly under your open percentage.

 

2019-09-10_15-57-13.png

I hope this helps!


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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