Where is link I can sent to clients to resubscribe?

SOLVED
Go to solution
TracyC83
Rookie
0 Votes

Losing clients.....

1 ACCEPTED SOLUTION
Frankie_P
Moderator
0 Votes

Hi @TracyC83 

 

The process to resubscribe contacts is available directly in your account. Following these steps your contact will receive a Confirmed Opt-in email where they will need to click a link in order to confirm their interest. As soon as the contact clicks the link in the email, you will be added back to the lists you've selected. We do however want to mention it's important for this resubscribe process to be started only for contacts who specifically asked to be re-added.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

3 REPLIES 3
Frankie_P
Moderator
0 Votes

Hi @TracyC83 

 

The process to resubscribe contacts is available directly in your account. Following these steps your contact will receive a Confirmed Opt-in email where they will need to click a link in order to confirm their interest. As soon as the contact clicks the link in the email, you will be added back to the lists you've selected. We do however want to mention it's important for this resubscribe process to be started only for contacts who specifically asked to be re-added.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
William_A
Administrator
0 Votes

Hello @National_Van_Lines ,

 

It appears your account is part of our contacts redesign beta. I'd recommend creating a Lead Generation Landing page, and providing the unique share link for that to the contact needing to be resubscribed. That way they can manually resubscribe themselves.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST