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Where is link I can sent to clients to resubscribe?

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Where is link I can sent to clients to resubscribe?

Losing clients.....

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Moderator

Re: Where is link I can sent to clients to resubscribe?

Hi @TracyC83 

 

The process to resubscribe contacts is available directly in your account. Following these steps your contact will receive a Confirmed Opt-in email where they will need to click a link in order to confirm their interest. As soon as the contact clicks the link in the email, you will be added back to the lists you've selected. We do however want to mention it's important for this resubscribe process to be started only for contacts who specifically asked to be re-added.


Frankie.P
Community & Social Media Support

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Moderator

Re: Where is link I can sent to clients to resubscribe?

Hi @TracyC83 

 

The process to resubscribe contacts is available directly in your account. Following these steps your contact will receive a Confirmed Opt-in email where they will need to click a link in order to confirm their interest. As soon as the contact clicks the link in the email, you will be added back to the lists you've selected. We do however want to mention it's important for this resubscribe process to be started only for contacts who specifically asked to be re-added.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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Established Member

Re: Where is link I can sent to clients to resubscribe?

The link you provided: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5514-add-back-an-unsubscribed-conta...

 

is old and not accurate. There is no unsubscribe button. 

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Moderator

Re: Where is link I can sent to clients to resubscribe?

Hello @National_Van_Lines ,

 

It appears your account is part of our contacts redesign beta. I'd recommend creating a Lead Generation Landing page, and providing the unique share link for that to the contact needing to be resubscribed. That way they can manually resubscribe themselves.


William D
Community & Social Media Support

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