The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Where is the option to 'view in browser' in an email now?

SOLVED
Go to solution
Highlighted
Employee

Re: Where is the option to 'view in browser' in an email now?

Hello @Fike,

 

Thank you for your response!

 

This function is actually operating as designed. The reason that you must complete a live send of your campaign for this to work is actually quite simple. Until the campaign has been sent it will remain in a draft status, meaning that it is meant to be edited and is not in its final form. Once the campaign has been sent it is considered to be a final version in which a permanent URL can then be created for distribution. We apologize for any inconvenience; however, this is working as designed. I hope that this helps clear things up a bit.

 

Please let us know if there is anything else we can do for you.

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Highlighted
Occasional Participant

Re: Where is the option to 'view in browser' in an email now?

I want the ENTIRE email to show in a web browser, not just sections.  Why can't you just add View as Web Browser back in?  My partner says he can't find the style sheet option either.  What we're having to do is go back to old emails make in the legacy format and copy and change them.  Is there a way we can revert back to using legacy?

Highlighted
Occasional Participant

Re: Where is the option to 'view in browser' in an email now?

Also, why are there extra "stray" spaces in some words? It doesn't match the email and makes it look like a mistake. Very unprofessional looking and therefore unusable.
Highlighted
Employee

Re: Where is the option to 'view in browser' in an email now?

@FB-user

 

Thank you for reaching out to the Community! I'm sorry to hear there are extra spaces in some words within your email. We definitely want to take a look into this issue!

 

Please email us at social_support(at)constantcontact(dot)com with your username, the name of the email campaign you are working on, and a reference to this post and we will investigate further!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Highlighted
Occasional Participant

Re: Where is the option to 'view in browser' in an email now?

Hi Taryn_L,

I emailed the information as requested about 3 weeks ago and have not heard back.  Do you have any an update?

Thanks!

Highlighted
Moderator

Re: Where is the option to 'view in browser' in an email now?

Hi @FB-user

 

We see you have requested an update on this through email as well. We have followed up with you through there! Please let us know if there is anything else we can assist with in the meantime.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Employee

Re: Where is the option to 'view in browser' in an email now?

@GaryB858

 

Thank you for your reply to the Community! In our 3GE editor, we no longer have access to the HTML code or style sheet because the templates are hard coded. I will certainly submit your feedback to our developers on adding this feature back to our new templates.

 

The option to View As Webpage should show your whole email when clicked on, not just sections. Thank you!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured