Where is the option to 'view in browser' in an email now?

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CTCT Employee

Re: Where is the option to 'view in browser' in an email now?

Hello @LauraD3

 

Thanks for reaching out in the Community regarding the view in browser feature in the new editor. While there are a few additional steps to achieve this feature now, it is still available. Check out the Insert a "View as Webpage" Link into an Email Using the Third-Generation Editor article in our knowledge base for steps on how to do this now. 

 

I understand that the additional steps for adding this to the email are more time consuming, so I'm happy to track your feedback and provide it the appropriate teams for review. 

 

Thanks again for providing your feedback to us. Have a great day! 


Alex S.
Community & Social Media Support

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Occasional Visitor

Re: Where is the option to 'view in browser' in an email now?

Are there any plans to add this back in the template so we don't have to add it each time we create an email campaign?  This seems to be taking a long time and I'm assuming it's not that hard to do.

 

Thanks!

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Moderator

Re: Where is the option to 'view in browser' in an email now?

Hi @B2F 

 

The good news our engineers have added this feature back in our email campaigns! You can insert a "View as Webpage" link in your email.

 

3ge-text-toolbar-insert-dropdown-menu-view-as-webpage-step1.png

 

3ge-insert-view-as-webpage-link-overlay-insert-button-step23.png

 


Frankie.P
Community & Social Media Support

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Regular Visitor

Re: Where is the option to 'view in browser' in an email now?

Is there no "merge token" for the view in browser? All our emails are custom coded? How can I add the VIB without using the WYSIWYG?

Administrator

Re: Where is the option to 'view in browser' in an email now?

Hi @MeghanF828. While working in your custom code email, go to the Message Header tab and you can select the checkbox to include a link to the webpage version of your email. 

 

customcodeviewaswebpage.png


Caitlin M.
Community & Social Media Support

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Visitor

Re: Where is the option to 'view in browser' in an email now?

Not happy about this. That's all I have to say.

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CTCT Employee

Re: Where is the option to 'view in browser' in an email now?

Thank you everyone for your feedback on this feature. Thanks to your requests, and the requests of other customers, our developers have added a "View as Webpage" option to 3GE! Here's how to add it:

 

  1. Place your cursor where you want to add the link and click Insert > View as Webpage.

    Insert Drop-down Menu and View as Webpage Option
  2. Add the text you want to display as your link.
  3. Click Insert.

    Text to Display Field and Insert Button
  4. (Optional) The "View as Webpage" link defaults to the standard web style for links - blue text with an underline. Highlight the link placeholder and use the text editor to change the font style, color, size, or emphasis.

    Text Toolbar Options
  5. Click Preview to see your style choices applied to the link.

    Preview Button

When your contacts click on the link, they'll be taken to the same permanent URL that can be used to share your email on your social media channels, linked on a webpage, or even shared in future emails.

Preview showing standard blue text and underline link styling Preview showing custom font, color, and italic link styling
"View as Webpage" link with standard web link styles. "View as Webpage" link with font, color, and italic styles applied.

 

 I hope this helps. Please let us know if there is anything else we can do for you. Thank you all for choosing Constant Contact! 


Amber_L
Community & Social Media Support

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Member

Re: Where is the option to 'view in browser' in an email now?

When I followed these instructions and sent a real email (to just a test list thankfully), the link was not active. How do I get the link to the email I created and am sending? I know how to edit the text with the link once I have it, but I'm confused about how to find that link. And is that the process? I have to send to myself first before I can do a full deploy?

 

EDIT: I answered part of my question...I know where the link now is to edit the View in webpage insert. But from the knowledge base article I read it sounds like this isn't available until the email has been sent. Is that correct? Is this something that is in the works to be revised? I've never had to go back in and edit these URLs for other ESPs.

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CTCT Employee

Re: Where is the option to 'view in browser' in an email now?

Hello @Fike,

 

Thank you for your response!

 

This function is actually operating as designed. The reason that you must complete a live send of your campaign for this to work is actually quite simple. Until the campaign has been sent it will remain in a draft status, meaning that it is meant to be edited and is not in its final form. Once the campaign has been sent it is considered to be a final version in which a permanent URL can then be created for distribution. We apologize for any inconvenience; however, this is working as designed. I hope that this helps clear things up a bit.

 

Please let us know if there is anything else we can do for you.

-Curtis P
Community & Social Media Support

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Occasional Participant

Re: Where is the option to 'view in browser' in an email now?

I want the ENTIRE email to show in a web browser, not just sections.  Why can't you just add View as Web Browser back in?  My partner says he can't find the style sheet option either.  What we're having to do is go back to old emails make in the legacy format and copy and change them.  Is there a way we can revert back to using legacy?