Where is your Help?

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Occasional Visitor

Where is your Help?

I would like to suspend my account rather than delete it. Do I reactivate it first, then suspend? Help!

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Moderator

Re: Where is your Help?

Hi @ToniB38 

 

That's a great question! Because your account is a canceled account you would have to first reactive it. Once your account is open and active it can be successfully suspended. I would suggest contacting our Billing Support directly with any further questions you may have on this. This team can help with both reactivating your account as well as suspending it.


Frankie.P
Community & Social Media Support

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