The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Where is your Help?

Highlighted
Occasional Contributor

Where is your Help?

I would like to suspend my account rather than delete it. Do I reactivate it first, then suspend? Help!

Tags (1)
1 REPLY 1
Highlighted
Moderator

Re: Where is your Help?

Hi @ToniB38 

 

That's a great question! Because your account is a canceled account you would have to first reactive it. Once your account is open and active it can be successfully suspended. I would suggest contacting our Billing Support directly with any further questions you may have on this. This team can help with both reactivating your account as well as suspending it.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured