Why Can't I Download Overall Results in the New Legacy Platform

CarolynS76
Occasional Participant

I am using the new legacy platform and no longer able to download overall results.  I can see them but only download individual responses.  The old version allowed this very easily.

3 REPLIES 3
Kara_D
Employee

EDIT: As of January 14, 2022, survey results now have a PDF-download option, which allows you to download the visual graphs of your survey results. The CSV options will provide the text and detailed responses info still.

 

Hi !

 

Thank you for reaching out to the Community! Right now we have the option to export All Results which is a raw data file. Coming soon you will also see the option to export Summary Results that will group the responses by question and have the response count and percentages. 


Kara.D
Community & Social Media Support

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CarolynS76
Occasional Participant

Kara D.,

Can you provide a timeline on this?  We have surveys live now that need summarizing.

EDIT: As of January 14, 2022, survey results now have a PDF-download option, which allows you to download the visual graphs of your survey results. The CSV options will provide the text and detailed responses info still.

 

Hi @CarolynS76 - Just following up that exporting the Summary Results is live now. 

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