Why am being charged a monthly charge?

AndreaL925
Participant

Why am being charged a monthly charge?

I paid in full for the next year. Why are you charging me?

1 REPLY 1
Frankie_P
Moderator

Hi @AndreaL925

 

I apologize for any confusion this charge may cause! I know how important it is for the billing and pricing on your account to reflect the correct amount. For your account security I am unable to go into your billing details here in the Community. However if you can please call in to our Billing Department, one of these support agents can look into this charge.


Frankie.P
Community & Social Media Support

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