Thank you for reaching out to the Community about your account! I can understand how important it is to fully understand the charges on your account. Have you recently updated your account to our Email Plus Plan? Or uploaded a large amount of contacts that have pushed you over your contact limit?
We have seen these reasons (along with sales tax) to be reasons for a price increase on an account. With that said, for your account security we are unable to go into your billing details here in the Community. Instead we ask that you please call into our Billing Support for any further assistance.
The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...Read More