Why are my emails going to spam?

IsaacQ8
Participant

I have used CC many times during my corporate career. Now that I am starting my own business, and just recently signed up for CC again, my test emails still find themselves in the spam folder. I am emailing on an international scale and require new, unspammy emails to find their way into inboxes and not spam folders. 

1 REPLY 1
William_A
Moderator

Hello @IsaacQ8 ,

 

Here are some general best practices for deliverability.

 

Deliverability can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's also a generally good idea to set up additional authentication for your emails - whether that's through us if you have a free domain (e.g. Gmail, Yahoo, AOL, etc.) or via self-authentication if you have your own domain (such as through a business or other organization).

 

If you'd like to learn more about safelisting, and what it entails:

 

Safelisting domains in a security system

 

Safelisting email addresses in an email client or security system

 

If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Deliverability agents.


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William A
Community & Social Media Support
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