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Why aren't the phone lines working?

MKM99310
Participant
‎02-15-2021 04:00 PM
‎02-15-2021 04:00 PM

Why aren't the phone lines working?

I have called the customer support line now 7 times and it never rings.  After a few seconds it just disconnects. The Chat service has been no help. Is anyone else experiencing this? My phone is calling other numbers with no problem.  

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1 REPLY 1
William_D
Moderator
Moderator
‎02-15-2021 05:35 PM
‎02-15-2021 05:35 PM

Hello @MKM99310 ,

 

There was an earlier issue where some of the phone lines were having issues due to inclement weather. The issue has since been resolved, and our lines will be open until 6pm EDT for the US holiday.


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William D
Community & Social Media Support
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