Thank you for reaching out to the Community! You may have selected our import to unsubscribed option instead of importing to the regular contact list. You will want to give us a call to get this resolved. Thank you!
It looks like they were imported through Woo commerce which means they marked themselves as unsubscribed before in a different system and in return were imported that way to prevent hurting your send reputation. If they have requested to be put back on your list, you can always send them the resubscribe email in your account.
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