Why was I just charged $47.97?

JoelG772
Participant

Why was I just charged $47.97?

Why was there a charge of $47.97 as my "free trial" was ending?
1 REPLY 1
Natalie_B
Moderator

Hi @JoelG772

 

I took a look in your account and saw that it is an ended trial, but didn't see any charges in your billing history. Is there a chance you might have another account with us? I recommend calling into our Billing Department as they would be able to assist you in finding the cause of the charge. 

 

Thanks!

Natalie B.
Social Media Marketing Manager