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Width of email

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Occasional Visitor

Width of email

I'm finding that my emails are not filling up the page (side to side).  I don't see on the 'templates' where it shows the width of the final emailed product.  They are coming across so small that they're not legible.  I would like them to show up both in the 'preview pane' and once opened as much wider than they are.

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Marketing Advisor

Re: Image Width

Hello there, 

Sorry for the confusion.  You can get your image ready to upload to your Library by making sure it has the right height and width, resolution, file size, and file type. This protects the image's quality and prevents errors during the upload process.

If you are using the 2GE editor then it is possible that putting in an image larger than it’s designed dimensions could stretch the email. Stretching the email will make it wider than the designed dimensions and could cause display issues.  If you recently put in an image and your email is suddenly wider than what you began with, resize the image smaller and the email should go back to the proper size.  

 

If you are using our 3GE editor then you will not run into the problem of stretching but I do recommend getting your images ready for upload by following these steps.

 

I hope that helps! 

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121 REPLIES 121
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Occasional Advisor

email template width

Can I make the email templates wider?
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Solution Provider

email template width

Can you? Yes? Is this recommended? No. The templates are optimized to display the most information possible in an email client window. Most of these are limited in size to about 640px, so the templates have been designed accordingly to prevent the need to scroll side-to-side.

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Occasional Participant

Re: email template width

I have been sizing 800 across for years with no problem. I used to do this with Constant Contact. I came back to find this option was no longer available or hidden. Would you like to tell us how? It's OUR choice and we pay to use your service. 

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Moderator

Re: email template width

Hello @DanA85 ,

 

It appears you're responding to a decade-old comment. At this time our current email editor's default width is 600-650 pixels wide (with exception for a few specialized pre-built templates). This is the most recommended setup used by the majority of email clients for properly displaying the email in both Desktop and Mobile. If you're wanting to create a wider email, I'd suggest taking a look at the Custom Code editor.

Additionally it looks like you've replied in this thread and others regarding the same issue. Those responses will redirect here.


William D
Community & Social Media Support

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Occasional Advisor

email template width

How do I do this? The issue is that we have several long articles and the viewers will have to scroll and scroll and scroll to get through everything. We are concerned they will not make it through all that we have written. Here are three ideas/questions: 1. Is there a way to compress all the article blocks and people can uncompress an article block to read its contents? They can then recompress the block when finished to begin reading the next article. Ideally more than the heading would remain in the compressed state - maybe just the first paragraph as a teaser. 2. Can you have a link to a pop-up window that would present a .pdf file of the entire article? It would be nice if the pop-up was somehow contained with in the Constant Contact site so we are not just loading Adobe. The email can have a teaser first paragraph... followed by a link to open the .pdf. They could also easily print that one article. 3. Can you hyperlink to other pages within the email for the continuation of an article that is too long for the first page (similar to traditional multi-page newlettters)?

Highlighted
Occasional Advisor

email template width

How do I do this? The issue is that we have several long articles and the viewers will have to scroll and scroll and scroll to get through everything. We are concerned they will not make it through all that we have written. Here are three ideas/questions: 1. Is there a way to compress all the article blocks and people can uncompress an article block to read its contents? They can then recompress the block when finished to begin reading the next article. Ideally more than the heading would remain in the compressed state - maybe just the first paragraph as a teaser. 2. Can you have a link to a pop-up window that would present a .pdf file of the entire article? It would be nice if the pop-up was somehow contained with in the Constant Contact site so we are not just loading Adobe. The email can have a teaser first paragraph... followed by a link to open the .pdf. They could also easily print that one article. 3. Can you hyperlink to other pages within the email for the continuation of an article that is too long for the first page (similar to traditional multi-page newlettters)?

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New Member

email template width

I've found you can expand the width while still allowing the document to be printed without losing any of the content side to side by changing the size of your logo or image at the top of your mailing. Requires a bit of trial and error, but you can gain some space without compromising the viewing on the email client or printed version.

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Occasional Participant

Resizing images proportionally

When resizing images in an email, I often want to set a particular width and have the height auto adjust. 

I know it will do it in percentage terms, but I want to set a fixed number of pixels wide and have the height auto-resize.  Is that possible?   Or must I resort to the calculator?  (And math is NOT my strong suit! :-)

Thanks

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Solution Provider

Resizing images proportionally

I highly suggest that you resize your images in a graphics editor and not do it using the system. Your results will be much better. I suggest the free graphics editor Gimp, which is as powerful as Photoshop with a much better price!

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