• Constant Contact Logo
This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
 

Won't save change, can't access reason

ScottD238
Participant
‎07-24-2021 02:32 AM
‎07-24-2021 02:32 AM

I'm trying to save a change in an email and it won't save.  You have the pink box that has a link to show me the reason, but it's covered up by a dialog box where the only option is to refresh it - so I can't close the dialog, can't save my email and can't read the reason why me email is not saving.

0 Votes
1 REPLY 1
William_A
Moderator
Moderator
‎07-29-2021 05:23 PM
‎07-29-2021 05:23 PM

Hello @ScottD238 ,

 

Is the issue still occurring, and if so are you able to provide a screencap of it so we can see the cluster of issues? Does zooming out on your browser screen (CTRL - or CMD -) make it so the individual messages aren't overlapping as much? Does performing any basic connectivity troubleshooting alleviate the issue at all?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
0 Votes
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article