Wordpress Plugin Not Importing New contacts

TiffanyR3 · ‎08-31-2020

I have the Constant Contact plugin installed on my Wordpress site to capture new email addresses. I am getting the email notifications that new contacts are being captured but when I got to my Contacts on the Constant Contact website, the new captures are not being imported. Any ideas?

Kara_D · ‎08-31-2020

Hi TiffanyR3!

It looks like you may need to update some settings on the WordPress side.

In your Wordpress account please go to Contact Forms > Settings > make sure the check box to Bypass Cron Scheduling is checked. This should remove the delay which can cause contacts to not be sent over properly.

Please let us know if this works.

Kara.D
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