Thank you for reaching in the Community! We're sorry to hear that you'd like to cancel your account, but we understand.
To cancel your account, please contact our billing team as we do not discuss billing questions in the Community.
Please take a look at payment options for your account. All of the payment options except for payment by check will auto-renew. For 12-month and 6-month prepay options, they will auto-renew at the prepay amount unless you designate in your account that you'd like to change your payment method or frequency.
Please let us know if you have more questions.
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