Wrong invoice raised on my account

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Occasional Participant

Wrong invoice raised on my account

I activated my account on 15th April, so my one month free period is upto14th May. As on ur site there is no provision for cancellation, I sent u email on 13th May at 10.21 am India time to cancel my account. So pls refund amount of INR 3422 charged to my credit card. Thankx

4 REPLIES 4
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Moderator

Re: Wrong invoice raised on my account

Hello @user224501 ,

 

It looks like you already have a case in Biling's queue for your cancellation and refund request. they will reach out once they have an update for you.


William D
Community & Social Media Support

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Occasional Participant

Re: Wrong invoice raised on my account

Still no reply from the company even after so many days. Your India contact number and email ID on your Facebook page both not working. No reply even to the message sent on your Facebook page
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Administrator

Re: Wrong invoice raised on my account

Hi @user224501. Your account is set to cancel and we have asked our Billing team to contact you regarding your refund request. We are not able to further discuss this matter publicly. 


Caitlin M.
Community & Social Media Support

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Occasional Participant

Re: Wrong invoice raised on my account

Hi Caitlin M,
Thankx for your reply. Will wait for their response.
Thankx & Rgds
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