Hi @jodym5
Thank you for reaching out to the Community about your account. I apologize you were unable to connect with our support as easily as you should! This is definitely an experience our support team is looking into. In the meantime, I can see you were able to successfully suspend your account after all. You can unsuspend the account from the “My Account” section at any time.
Frankie.P
Community & Social Media Support
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