Your system is awful!

KellyA912
Participant

Your system is awful!

You need to support older browsers! I am away for my office computer attempting to send an email and I can't do so on my laptop, my phone, or hotel computer because you support none of the browsers - not safari, chrome, or firefox. What a useless waste of time! Extremely disappointed in Constant Contact!
1 REPLY 1
William_D
Moderator

Hello @KellyA912 ,

 

Compatibility with the latest version of browsers is one of the steps we have to take on our end to prevent connectivity issues. On your end, we'd recommend performing some basic connectivity troubleshooting since all of the browsers you explicitly mention are ones that we're compatible with. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.