Zoom link for an event

SOLVED
Go to solution
SandyG643
Regular Participant

At what point do my guests receive the Zoom link for my event? I have entered the Zoom link in the basic set-up. A friend registered for the event to test the process for me. She has not seen the Zoom link yet.

1 ACCEPTED SOLUTION

Hi @SandyG643 , 

 

Having her check her junk folder is a great idea. You can always try resending the confirmation email as well if she still isn't receiving it. You can also email your registrants manually 1-2 days before the event with the Zoom link, too. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

5 REPLIES 5
Amanda_G
Employee

Hi @SandyG643 , 

 

The zoom link should be included on the confirmation email. The registrant receives the confirmation email directly after they are registered. Was the confirmation email received by your registrant? 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SandyG643
Regular Participant

She is registered -- I see her on my master list, but she says she has not received a confirmation email. I'll ask her to check her junk folder.

Hi @SandyG643 , 

 

Having her check her junk folder is a great idea. You can always try resending the confirmation email as well if she still isn't receiving it. You can also email your registrants manually 1-2 days before the event with the Zoom link, too. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SandyG643
Regular Participant

My guest received the confirmation when I resent it. She says she never received it the first time, when she registered. I'll test it with a few more friends. Thanks.

Hello @SandyG643,

 

Perfect, have a wonderful weekend! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar