Hi @DonaldM5677. You will need to have your contact resubscribe through a link to a sign up form or landing page created in your account. This way, our system gets direct permission from the contact that they wish to receive your emails again.
Caitlin M. Community Manager Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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