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account Review issue

Occasional Contributor

account Review issue

I am having a recurring issue with my account review , I spoke to someone from constant contact 3 weeks ago to explain  and said wont happen again. now it happened again and i cannot send my email that was supposed to go out 3 days ago . I tried calling and no one attended to my call or emails i sent . Its very frustrating and unprofessional !


Re: account Review issue

Hello. I'm sorry to hear you're having experiencing this issue after being told it it would not happen again. If the account does require a review, you will have to speak with our account review team. You can find there number and hours here. Please note that depending on call volume, they may not be able to pick up right away. When you call, there will be an update on your estimated wait time if the hold exceeds a few minutes.

David B.
Community & Social Media Support

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