add email

SOLVED
Go to solution
jerryw
Regular Participant

add email

Wow. I'm trying to add an email list to a contact and I have been back and forth through the same screen 6 times with no success. This interface is obscure. Isn't adding an email address exactly what this screen is supposed to let me do?
1 ACCEPTED SOLUTION
Caitlin_M
Administrator

Hello @jerryw. I apologize that you are having trouble adding an email list to a contact. We can certainly help you with this. 

 

1. After entering in your contact's information, you will click on the plus sign to add them to a list:

 

addcontacttolist.png

2, Select the list(s) that you would like to add them to and click Apply

 

addcontacttolist1.png

 

3. Click Save to save the new contact's information

 

addcontacttolist2.png


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

3 REPLIES 3
Caitlin_M
Administrator

Hello @jerryw. I apologize that you are having trouble adding an email list to a contact. We can certainly help you with this. 

 

1. After entering in your contact's information, you will click on the plus sign to add them to a list:

 

addcontacttolist.png

2, Select the list(s) that you would like to add them to and click Apply

 

addcontacttolist1.png

 

3. Click Save to save the new contact's information

 

addcontacttolist2.png


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

jerryw
Regular Participant

Thanks, Caitlin. I did click the + button to add the name to a list, and I didn't get the popup. So I thought I was supposed to type in a list name - very confusing. When I received your solution, I went back to the interface to see if I was crazy - and this time it worked. (!?) So, the problem was solved!

 

Thanks again. (I'm not sure what happened but maybe the fact that I had not been in the Constant Contact site for a couple of months caused a hiccup?) Hopefully I will be back on track and using the interface according to your fine instructions.

 

Best wishes,

Jerry

Hi @jerryw. I'm so glad that it's working for you! Please let us know if you need any additional assistance when creating your campaigns.


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.