Dec 7, 2017 7:05:31 AM
I wanted to chime in on this thread regarding the lack of Forward to a Friend in the third-generation editor. The simplest answer is that due to lack of usage in our previous editor (both our users inserting this link, and recipients using this link) we decided not to implement the feature. We also wanted to solve for cases where this feature was used as a workaround (such as getting around possible display issues), with other features or improvements to the editor. With our current editor being under active development, we want to focus on the latest and greatest features that will bring as much value as possible to our users. While I can understand that some users found this feature valuable, our plan is not to rebuild the second-generation editor, but rather to learn from its mistakes/successes to create a new, best-in-class editor.
To address some of the concerns around the lack of this feature:
I love all the feedback I’ve been reading on the third-generation editor and the team is looking forward to continuing to deliver awesome new features into 2018. Stay tuned for some great new features coming out first thing in January!
Thank you for reaching out to the Community! I have tracked your request on your account and have submitted it to our developers.
I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas. Thank you!
Another request for Forward to a Friend. I've been going crazy trying to find the setting for it because I remembered it being a feature. Frustrating!
Thank you for reaching out to us with your feedback! I will absolutely be sure to note your request and attach it to your account!
I apologize we do not have a time estimate of when this feature will be added. We have submitted your feedback on this to the appropriate teams in the meantime!
Thank you for your feedback on this feature, I completely understand why you would like for this to be in our product. I am more than happy to submit your feedback over to our engineers for review and you will be contacted with any updates. Thank you and I hope you have a wonderful day!
Be careful what you ask for. That other company whose name was in your post earlier but appears to have been deleted now, does NOT offer the option that Constant Contact used to. Their "forward to a friend" button just links to the web page where the email is archived, whereas the option offered by Constant Contact in the 2nd generation editor actually forwarded the email itself, with no requirement for the recipient to click a link to view it.
The problem is that when people forward the email through their email the newsletter is completely messed up, and you say there is no way to fix that when it leaves constant contact servers. The forward to a friend is a good suggestion to the reader and should be able to send from the server and arrive in better condition. I am very frustrated.