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annual fee


annual fee

My plan was $184.54. I went to renew and it says it's $204, with the discount for prepaying. With everything going on, you're actually INCREASING prices right now?


Re: annual fee

Hello @AmandaH320 ,


We haven't increased our prices at all. I believe the number you're looking at it before the adjusted discount kicks in. Pricing is still $20/mo for the basic plan for 0-500 contacts, which translates to $108 for a 6-month prepay and $204 for a 12-month prepayment.


Without getting into too much detail (for security reasons) it looks like you still had a positive balance when you switched to the 12-month prepayment last year, which is why the price you actually paid was further reduced. The same thing will happen again this year, if you perform the prepayment while you still have a positive balance.

William D
Community & Social Media Support

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Constant Contact 2020 End of Summer Community Sweepstakes!

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