Hello @AmandaH320 ,
We haven't increased our prices at all. I believe the number you're looking at it before the adjusted discount kicks in. Pricing is still $20/mo for the basic plan for 0-500 contacts, which translates to $108 for a 6-month prepay and $204 for a 12-month prepayment.
Without getting into too much detail (for security reasons) it looks like you still had a positive balance when you switched to the 12-month prepayment last year, which is why the price you actually paid was further reduced. The same thing will happen again this year, if you perform the prepayment while you still have a positive balance.
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