anonymous emails?

Highlighted
Occasional Contributor

anonymous emails?

Is there any way to retrieve an email address from a survey recipient who in anonymous?  I have someone who is asking for follow up, but did not leave us their contact information.

Tags (1)
1 REPLY 1
Highlighted
Employee

Re: anonymous emails?

Hello @LauraB755,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause, but when you send your survey using the link labeled anonymous and your responses come back, we do not have the ability to see who left the response. To make sure your responses get recorded with the person's name, send out a survey invitation instead or make the contact information question in your survey required to answer before continuing to the next question. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Register for our "Making Sense of Online Marketing for Education" Webinar

Join us on Thursday, August 27th at 2pm ET for a free one-hour webinar where we will be covering how to incorporate online marketing into your educational marketing strategy.

Read More
Featured