I am so frustrated.
I tried to authenticate my account
I got no communication until I logged on today to try and send again.
after tryiing to call the last 3 days and being put on hold for extensive periods of time . I finally had to hang up because I can't spend the entire day on hold.
I need my account Tomorrow. Saturday I can't sit on hold the entire time.
Its very poor customer service. The reason I chose constant contact was so I could get good customer service unlike mail chimp.
You should actually have a service were I can get a call back if you have long hold times. Other companies in Canada do that.
Please do something about this.
Hello @MarilynL645 ,
We're sorry to hear you had trouble staying on the line for Deliverability. I got your case submitted to their team for a callback. They should be reaching out within the next 24 business hours to the account's primary phone number. If they're unable to get you after a few tries, they'll follow up by email.