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JenM262
Participant
‎05-05-2022 04:59 PM
‎05-05-2022 04:59 PM
I have had several issues with not being able to move around the back end of my client's account. Constantly buffering or saying not available at this time. IT is taking way too long with this new platform. Constantly have to either sign in again or going into my account and resign into theirs and it doesn't always work...UUUUGGGGGGGGGG
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Amanda_G
Employee
Employee
‎05-06-2022 06:54 PM
‎05-06-2022 06:54 PM

Hi @JenM262 , 

 

I do apologize that you are running into issues with that! I would suggest giving our partner team a call. They would be able to look into this for you further. They can be reached at 1-855-854-8609, or email partnersupport(at)constantcontact(dot)com , please provide them with your account username and a description of this issue. 

 

It might also be worth it to try  some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis.


Amanda G.
Community & Social Care
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