billing contact didnt update

MichaelS383
Participant
I edited our account with my contact information as the billing contact, but our recent payment activity receipt was still sent to the old email address, not mine.
1 REPLY 1
Amanda_G
Employee

Hi @MichaelS383 , 

 

I apologize that change did not take effect for you! Here is how you edit the billing contact information - it's very important that you go through the whole guide and complete the last step as well. The information won't change unless you actually click the "Submit" button.


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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