billing issues

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New Member

billing issues

After holding for 15 min, I spoke to Carolyn at in billing was most unhelpful, stating that billing dates can not be changed unless I cancel account and start over again. When requested to speak to manager was told it would take 1-2 days to get a call back! very disappointing to a company that is supposedly call Constant Contact they are not in or about being in constant contact with paying customers!

1 REPLY 1
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Administrator

Re: billing issues

Hello @lesliec100. I apologize for the experience that you have had. I spoke with our Billing team and someone is going to be contacting you to discuss the billing in your account. Thank you!


Caitlin M.
Community & Social Media Support

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