billing

LisaM8875
Participant

billing

when we set up our account we were told we could pay 1st month on Visa and then be invoiced monthly and we pay by cheque. we are in Canada. please assist as we cannot do e-check you will need to invoice us monthly and we mail you a cheque.

1 REPLY 1
Frankie_P
Moderator

Hi @LisaM8875 

 

I apologize paying for your account with paper checks are only accepted for prepayment plans on US customers accounts. With that said, if you are in need of any assistance with updating the payment method on your account our Billing Support is available by phone. For your account security we are unable to make updates in your account like this here in the Community.


Frankie.P
Community & Social Media Support

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