Once an email is sent you cannot edit the sent email but you can make a copy of the email and resend it with the changes. You have to copy your email campaign into a draft format so that you can make your changes and resend the email.
To copy an email click on ‘More” next to the email campaign you want to edit and then select 'Copy' from the drop down
If you are using our 3GE once you copy the email it will ask you to re-name it. Give it an appropriate name and select save. If you are using the 2GE you will need to go to the left top corner and edit the name under where it says ‘Customize Your Campaign’.
Once the email is copied and renamed, make the edits you need to the email itself. Make sure to change the subject line so that your readers know you have made a change to the email and schedule the email to go out.
This FAQ goes into more detail: Copy from the Campaign List View.
I hope that helps you!
Alison, I guess by now you have figured that this can't be done. I think we've all gone through this. I bet you'll be triple proofing from here out. Regards, Tony
Hi! I am trying to edit some emails that I have scheduled but it will not let me click on the pencil icon to edit them. I've been using Constant Contact since 2007 and have never had this issue. Why are the pencil icons greyed out? I even tried it on 2 other computers but still cannot click on the pencil icons. I have several scheduled emails that I need to modify before they get sent out again! Any help would be greatly appreciated! Thanks!
I'm sorry, but I'm not quite sure what you're looking to do. Could you please clarify?