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can not paste into a new campaign using Mac

TracyK42
Participant

can not paste into a new campaign using Mac

 
1 REPLY 1
William_D
Moderator

Hello @TracyK42 ,

 

Would you be able to elaborate on your issue at all? Here are some troubleshooting questions to consider:

  • Is this issue occurring on a desktop or MacBook/laptop?
  • Are you using Safari, Chrome, or Firefox?
  • Have you checked to make sure your browser and device are 100% up-to-date?
  • When trying to paste into your email campaigns, are you right-click pasting or CMD+V / CMD+SHIFT+V pasting? Does doing it any of the other ways allow your pastes to go in?
  • Does performing any connectivity troubleshooting such as cache clearing or addon/plugin disabling alleviate the issue?

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William D
Community & Social Media Support
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