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can't access some campaigns.

CherylW33461
Participant

can't access some campaigns.

The wheel just turns when I click it. Hasn't happened before. Some campaigns open. Larger ones don't. Also, can't access the identity of the unsubscribes. The program stalls, wheel turns. Help!

1 REPLY 1
Frankie_P
Moderator

Hi @CherylW33461 

 

I'm so sorry to hear you're unable to view your email's reporting! I have taken a look at a few of your most recent campaigns and was unable to replicate this same experience. These pages were able to successfully upload. Have you tried viewing this information in a different browser or a private/incognito window? If you have not yet tested your account like this I would suggest doing so. It's a great step to take so we can see if there are any 3rd party add-ons that could affect how Constant Contact works.


Frankie.P
Community & Social Media Support

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