Hello @MargaretC7094 ,
I am sorry to hear this has been frustrating. To copy an previously created email, click on the "Actions" tab which is located to right side of all of your emails on "Campaigns" page. Once you have clicked on "Actions", you will see a copy option in the drop-down menu.
To create a brand new email, click on the "Create" button located on top right corner of both the homepage and "Campaigns" page. After you click on "Create," select the "Send an Email" option. That will bring you to the template picker, where you can choose one of our templates to start creating a brand new email on. Below are screenshots to help guide you.