can't find where to find contact's history of opens

BlayneyC
Participant

can't find where to find contact's history of opens

 
3 REPLIES 3
William_D
Moderator

Hello @BlayneyC ,

 

To view a specific contact's engagement history (i.e. a specific contact's various opens, sends, clicks, etc.), simply click directly on the contact in either a specific campaign's reporting pages or in the main Contacts tab screen.


William D
Community & Social Media Support

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DariaO2
Participant

I am clicking on the contact in the main Contact screen and it always used to display the sent and open history, and it is no longer there!  What am I missing?

Hello @DariaO2,

 

After you select an email address, you should see engagement located up in the top left-hand corner of the screen. 


Zoe H.
Community & Social Media Support

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