HI, my company account is frozen for over 3 wks, and I made several calls (all phone number in your list) but failed to get through it. The vitual assistant let me say my telephone number and discribe my problem. After I doing it then no any responces next. Thus I contact the live chat team to note down my case (Case number:26787214) and waiting for the team to give me a call, but 7 days gone there s till not any call yet. Why?
Hello @Firmoo.com ,
It appears you already have an open ticket with our Review team who is attempting callbacks. The ticket for those callbacks is 26767083. They'll keep trying to reach out via one of the primary contact methods you provided to the chat agent yesterday.
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